We’re committed to making your oral care journey seamless, hassle-free, and full of joy.
Here’s how we ensure clarity and fun while addressing your refund-related concerns:
Your Queries Are Always Welcome!
Questions? Suggestions? Smiles? Shoot us an email anytime at hello@smilezspec.com or call us at +91 9311037825. We’re here to help and would love to hear from you!
To maintain utmost hygiene (and because toothpaste isn’t like sweaters you can return!), consumable items like toothpaste cannot be refunded, exchanged, or returned once they’re delivered. We believe in hygiene-first policies for your oral health.
Confirmed Orders Mean Smilez Set in Stone!
Once you place an order, we work quickly to deliver perfection—this means confirmed orders are non-cancellable. But don’t worry, we’re laser-focused on ensuring your happiness pre-delivery!
Third-Party Purchases? Redirect Please!
Ordered from platforms like Amazon or Flipkart? We recommend contacting the marketplace or the seller directly. As much as we love keeping smiles wide, third-party policies are beyond our purview.
Damaged or Missing Something? Let's Fix It!
Received an incorrect, damaged, or incomplete package? Email us within 3 days of delivery at hello@smilezspec.com or call +91 9311037825. Here’s a quick checklist to speed things up:
Let’s Keep Smiling Together!
We’re all about transparency and ensuring every Smilez Spec purchase is worth it