1. Introduction
Welcome to Smilez Spec, www.smilezspec.com , operated by S.G. Consulting. By accessing or using our website and services, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and other applicable policies. If you do not agree, please refrain from using the website.
2. Website Availability
We may suspend the website for maintenance, upgrades, or unforeseen reasons without prior notice. We reserve the right to modify, update, or discontinue any part of the website at any time. Unauthorized use or illegal activities may result in immediate termination of access and legal action.
3. User Eligibility
By placing an order, you confirm that:
4. Order & Contract
When you place an order, you will receive an acknowledgment email. This does not confirm acceptance of your order. Your order is confirmed only upon receiving a dispatch confirmation email from us, at which point a binding contract is formed. We are responsible for supplying products listed in the dispatch email.
5. Payment & Security
Payment must be made using valid and authorized methods. If using a credit card, it must belong to you. Our website follows rigorous security protocols to protect your payment information. We are not liable for fraudulent transactions unless proven otherwise.
6. Refund & Replacement Policy:
While refunds are generally not provided, exceptions may apply in cases of defective products or delivery errors. Replacement requests will be reviewed based on the specific circumstances and product condition at the time of delivery.
7. Shipping & Delivery
Estimated delivery timelines and shipping costs will be communicated at checkout. We strive to meet delivery deadlines but are not liable for delays due to unforeseen circumstances. Shipping services are limited to regions specified on our website.
8. Trademarks & Intellectual Property
All trademarks, logos, and brand assets displayed on this website are owned by Smilez Spec or our suppliers and are protected under Indian intellectual property laws. No part of this website may be copied, modified, or reproduced without prior written consent.
9. External Links
Our website may include links to third-party websites for convenience. Smilez Spec is not responsible for the content, policies, or practices of these external sites. If you wish to link to our website, prior written approval is required.
10. Acceptable Use
Users must not use this website to engage in unlawful, harmful, or inappropriate behavior. Any misuse will lead to immediate action, including suspension or legal proceedings.
11. Limitation of Liability
Smilez Spec will not be held liable for losses or damages arising from:
12. Dispute Resolution
All disputes will be governed by the laws of India and resolved under the jurisdiction of Indian courts. Arbitration under the Arbitration and Conciliation Act, 1996, may be used for resolving specific disputes.
13. Personal & Non-Commercial Use
The website is for personal use only. Users may not reproduce, sell, or exploit any content for commercial purposes without written consent.
14. User Registration
Certain website features require user registration. Users must provide accurate and up-to-date information. Changes to details can be made through the website or by contacting hello@smilezspec.com.
15. Offers & Promotions
Promotions are valid only during the advertised period and subject to specific conditions. Freebie offers require users to add the product to the cart before applying promo codes. Offers cannot be combined unless explicitly stated. In cases of misuse or stock unavailability, Smilez Spec reserves the right to cancel orders.